Reports of latency and slowness for some customers

Incident Report for Aeries Software

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 13:35 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2025 - 10:42 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 18, 2025 - 10:19 PST

Investigating

We are currently investigating this issue.
Posted Dec 18, 2025 - 10:14 PST
This incident affected: Aeries Cloud Services (AWS CA).